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If you have health-related concerns about novel coronavirus (COVID-19), call the dedicated 0800 number: 0800 358 5453. The line is staffed by nurses, paramedics and health advisors. Interpreters are available.
People who have been face to face with someone who has COVID-19 are most at risk and need to call 0800 358 5453 if they have a fever, cough or difficulty breathing.
Recent travellers to a number of countries or areas of concern affected by COVID-19 should follow the advice below:
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In the last 14 days have you visited? |
For 14 days after leaving the affected area |
Experiencing symptoms or feeling unwell? |
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Mainland China, Iran, South Korea and Northern Italy Hong Kong, Japan, Singapore, Thailand and the rest of Italy |
Please stay in self-isolation and follow the Ministry of Health's advice on self-isolation. Please watch out for symptoms — fever, cough and difficulty breathing. You do not need to self-isolate. Please watch out for symptoms — fever, cough and difficulty breathing. |
Please call 0800 358 5453 and explain you have travelled to one of the countries on the list. If you need medical attention, please call the clinic ahead and explain you have travelled. Please call 0800 358 5453 and explain you have travelled. If you need medical attention, please call the clinic ahead and explain you have travelled. |
Everyone who is at higher risk of COVID-19 because of travel or contact with a case should phone ahead before visiting a medical clinic or emergency department — don’t just turn up.
The clinic can then assess you safely and protect everyone from the spread of germs.
The virus can cause acute respiratory infection ranging from mild to severe. Most of the infected people have had mild to moderate illness.
The Ministry of Health provides updated information on its website daily, and including in other languages.
