(09) 420 8400 Kaipara Medical Centre, 53 – 65 Commercial Road, Helensville, 0875 In an emergency call 111

What We Do

We run GP clinics every weekday, with Wednesday evening being our late night. We also run a Saturday morning clinic for patients who are acutely unwell. We have a set number of appointments available each working day for patients who need an appointment that day. For routine planned appointments we encourage patients to book their appointment in advance with their own GP at a time that suits them. This can be done on MyIndici and/or by ringing the clinic and speaking to one of our receptionists.

All routine GP visits are 15 minutes. Should a you require more time with the GP you can request a double appointment of 30 minutes.  These extended consultations will incur an additional charge.

Appointments for the following needs will involve seeing both the nurse and the GP. Our receptionists will make these appointments for you. Please call us on 09 420 8400.

  • Drivers License – 30 minutes with the nurse and 15 minutes with the GP
  • New Patients – 30 minutes with the nurse and 15 minutes with the GP
  • Diabetes Review – 30 minutes with the nurse and 15 minutes with the GP

From time to time we do have a very unwell patient (emergency) and there is always a designated duty nurse and doctor available to provide advice and/or an assessment for these patients. However, the outcome maybe be that patient needs to be redirected to an accident and medical centre and/or hospital.

Book Online

We encourage our patients to use our online appointment booking service MyIndici where possible. By using the service you're able to see days and times each of our GPs are available.

Remember, if you need to see a doctor more urgently, please call our reception and arrange to see the Duty Doctor on that day.  


Prescriptions can be ordered by leaving a message on the nurse answerphone or with reception. Alternatively you can order online via MyIndici. Prescriptions will be available for collection within 48 hours (2 working days). 

If needed more urgently please inform us, but please note that additional charges will apply. 

On some occasions your GP will want to see you before issuing a repeat prescription and our receptionists or one of our nurses will help you make an appointment.


We are currently trialling a new system of review for our diabetic patients when they come in for their Annual Diabetes Review (no charge for this appointment with the nurse and the GP).

This review appointment will include a 30-minute appointment with the nurse followed by a 15 minute appointment with your GP.

Nurse Appointment

The nurse will do a thorough health check with you, they can support you with any questions you may have and can offer advice around diet and lifestyle measures. They can also provide you with information on other services that are available to support you.

GP Appointment

The GP will focus on your medication and will have a copy of your health check with the nurse if there are any areas of concern that need further review by the GP.

Minor Procedures

We provide a range of minor procedures, e.g.  excisions of skin lesions as well as ingrown toenail surgery and contraceptive implants. Please talk to your GP who can advise you

LARC (Long Acting Reversible Contraception)

The service is aimed at improving access to long-acting reversible contraception, sometimes referred to as LARCs. These include copper coils, IUDs, Mirena and subdermal implants like Jadelle.

Dr Kathryn Elcock is the Kaipara Medical Centre's specialist provider of this LARC service.

General Nurse Clinics

In our nurses' clinic we offer a wide range of services including:

  • Immunisations
  • Flu vaccinations
  • Liquid nitrogen treatments
  • Ear syringing
  • Cervical smears
  • Change of dressings
  • Checking blood pressure

Long Term Conditions - Nurse Led Clinic

On Tuesdays 8.30am-5.00pm, we offer a nurse clinic for the following long-term conditions:

  • Diabetes checks
  • Spirometry
  • Asthma
  • COPD


The Kaipara Medical Centre is involved in CarePlus - a primary health care initiative targeting people with high health need due to chronic conditions, acute medical or mental health needs, or terminal illness. Talk to your GP or Nurse about how CarePlus affects you and your treatment.

Test Results

Be sure to enquire with your GP or nurse about when your test results will be ready.

We will endeavour to notify you of any concerns arising from your test results, as quickly as possible.

For your convenience and ease of access, Labtests is located right next to the Centre and is open 7:30am to 3:30pm, Monday to Friday.

Awhi Ora

Awhi Ora workers provide support within the community. This can be for physical health or healthy lifestyle, emotional health & mental wellbeing, housing, and social engagement.

Your GP or nurse can refer you to this service if you would like some support. Please ask them to do a referral for you. The Awhi Ora support worker can see you at the medical centre and/or at another venue that suits you.

Visiting Clinical Staff

Our patients benefit greatly from regular visits from visiting specialists.

Paediatrics Specialist

Dr Tim Jelleyman and Dr Steven Heap, paediatric specialists, hold a clinic with us once a month. The Paediatric staff arrange these appointments for our patients.

Diabetes Dietitian

Our staff can refer you to see the dietitian. Please just ask if you think this is of benefit to you (no charge for this appointment).

Diabetes Clinical Nurse Specialist

Our staff can refer you to see the diabetes specialist. Please just ask if you think this is of benefit to you (no charge for this appointment).



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